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Documentation Index

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What is Fizen.io?

Fizen.io is a leading global Crypto Neobank designed to eliminate the borders between digital assets and everyday commerce. Trusted by users worldwide, Fizen is the ultimate bridge for travelers, digital nomads, and Web3 enthusiasts seeking seamless, low-friction spending power. While holding cryptocurrency has become normalized, spending it in the real world remains challenging due to high conversion fees and complex off-ramps. Fizen solves this by pioneering the #PayFi (Payment Finance) sector.

Background & Institutional Credibility

Founded in 2021 by CEO Leo Vu, Fizen has established a long-standing reputation for building robust, utility-driven crypto products. Operating with a compliance-first mindset, the company was initially incorporated in Switzerland—a jurisdiction globally recognized for its stringent, clear, and highly respected regulatory frameworks. To better bridge global markets and expand its footprint in Asia, Fizen subsequently expanded its operational hub to Hong Kong, maintaining its commitment to the highest standards of regulatory compliance.
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This relentless focus on building tangible value, combined with strict compliance, attracted strategic investment from Tether—the world’s largest digital asset company and issuer of $189B stablecoin USDT, which commands over 70% of the global stablecoin market share. Being backed by Tether acts as an ultimate seal of approval, solidifying Fizen’s position as a highly trusted, institutionally-recognized leader in the Web3 space.

Core Focus: PayFi & RWA

At Fizen, we believe that crypto’s true value is unlocked when it becomes a medium of exchange, not just a store of value. Our architecture is built entirely to incentivize real-world utility, focusing heavily on PayFi (Payment Finance) and RWA (Real World Assets). We do not build speculative products; we build infrastructure that provides immediate, tangible value to crypto users’ daily lives.

The Fizen Super App Ecosystem

Fizen is not just a wallet; it is an all-in-one financial super app with fully operational products
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  • Fizen Visa Cards (Virtual & Physical): Users can fund their accounts directly with stablecoins and spend at millions of Visa-accepting merchants globally.
  • QR Code Scan-to-Pay: Instantly pay local merchants with crypto by scanning local payment QR codes. Currently live and expanding across key emerging markets, including Vietnam, Philippines, Brazil, Argentina, and Georgia.
  • Global Travel & Lifestyle: The Fizen app features direct booking capabilities for hotels, flights, and travel services.
  • eSIM & Global Connectivity: Instant purchase and activation of eSIMs and mobile top-ups for over 190 countries.
  • Retail Gift Cards: Access to over 21,000 products from 2,500+ global brands, allowing users to spend crypto at their favorite stores without needing a bank account.
  • InvestFi (RWA): Easy access to tokenized Real World Assets, powered by Ondo.Finance
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Crypto Payment Gateway - Fizen Pay

Fizen Pay is a powerful crypto payment solution for Web2 and Web3 e-commerce businesses. Merchants can instantly accept payments in multiple cryptocurrencies across multiple blockchains, while maintaining full control of funds, with the flexibility to withdraw in either crypto or fiat at any time. Fizen Pay offers easy integration through ready-to-use plugins or custom API services. Additionally, integrating businesses benefit from a “win-win” ecosystem: their products and services are showcased directly inside the Fizen Super App, driving higher sales for the business while expanding real-world utility for crypto users.
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The Competitive Moat: Integration, Real Yield & Genuine Loyalty

In the rapidly evolving Web3 payment space, Fizen has established a formidable “economic moat” built on three uncopyable pillars:
  1. Battle-Tested Service Provider Network: Fizen’s expansive suite of utilities is backed by deep, long-standing integrations with hundreds of verified global service providers, and merchants. Replicating this infrastructure requires years of intensive business development, compliance approvals, and complex technical integrations, giving Fizen a massive and defensible head start.
  2. The Proprietary “Real Yield” Engine: Most crypto cards and payment apps rely on unsustainable, inflationary token emissions or cash burning to fund user cashbacks—a model destined to fail. Fizen shatters this standard by powering its rewards with Real Yield generated from our institutional treasury (via 3e5.ai). This creates a sustainable, highly lucrative cashback ecosystem that competitors simply cannot copy without possessing an elite, in-house quantitative trading firm.
  3. Genuine User Loyalty vs. Mercenary Capital: The vast majority of Web3 projects suffer from “mercenary users” who arrive solely for speculative token incentives (airdrops, high APYs) and abandon the protocol once those rewards dry up. In contrast, Fizen solves a painful, everyday problem for its users. By providing immediate real-world utility, Fizen has cultivated a massive base of sticky, loyal users who rely on the app for their daily transactions. This genuine user retention and organic daily active usage is exceptionally rare in Web3 and virtually impossible for competitors to replicate overnight.

Strict Operational Segregation & Value Accrual

To ensure absolute regulatory compliance and a sustainable ecosystem, Fizen maintains a strict separation of roles between its operational arm and its token management arm.
  • Fizen OpCo (The App): The operational company focuses entirely on product development, scaling the user base, and handling real-world integrations (Visa, merchants). Fizen OpCo does not own, manage or issue the token. All fiat revenue generated by the OpCo (from interchange fees, merchant commissions) is 100% reinvested into the business to expand the product suite, hire elite talent, and enhance customer care.
  • Fizen Foundation (The Token): The Fizen Foundation is the primary management entity and the sole owner/issuer of the $FIZEN token. The Foundation captures capital and allocates it to the Treasury (managed via 3e5.ai).
The True Value Accrual (Yield-Driven Buyback & Burn): The deflationary power of the $FIZEN token does not drain the operational cash flow of the startup. Instead, the Buyback and Burn mechanism is executed entirely by the Fizen Foundation, funded by the institutional yield generated from the Treasury. By segregating these roles, the App can scale aggressively using its own revenue, while the Token continuously accrues value from an independent, highly lucrative trading engine.